Why doesn't my X2's pair with the Iphone XR?

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ronlee

• December 12, 2018 03:31

Previously had the X4s which sounded amazing. Why do the Tarah Pros sound so disgusting compared to the X4s? Cracking sound, volume really ice picking high with no bass at all with the personal EQ and customized presets. Isn’t this supposed to be a “Pro” product?

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  Logi_Bruce

  • December 13, 2018 15:47

  Hello ronlee,

   

  Thank you for joining the community and for posting your query. I can definitely help you with this one.

   

  As I have checked, Iphone XR utilizes bluetooth 5.x which is backwards compatible. This will work with your Jaybird X2.

   

  Please note that it might take some time to pair due to the difference in the bluetooth versions. You can also reset the Jaybird X2's, please use this link as reference for the steps:

   

  https://support.jaybirdsport.com/s/article/Reset-Jaybird-Bluebuds-X-and-X2-headphones

   

  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

   

  Warm Regards,

  Jaybird_Bruce

  Jaybird Customer Experience

  #PowerYourPassion

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