One of my earpieces stopped working. I have tried resetting many times and it is not correcting the issue. Do you have any other suggestions?


1 comment

  • Bruce

    Hello J-Nell,


    I am sorry to hear that one side of your Jaybird X2 stopped working. This is not the behavior or performance that we expect from our product.


    I sent you an email and I will provide you details on how we will proceed.


    Feel free to reach back to us via your support ticket or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


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