No bass


1 comment

  • Bruce

    Hello Jimmy Mutuku,


    I am sorry to hear that your Jaybird X2 does not have bass. This is not the behavior or performance that we expect from our product.


    Please try the following troubleshooting steps:


    -Check that the buds are selected for Audio in the Phone Settings and its volume

    -Isolate the issue by connecting your X2 to a different device, or a device with a different OS


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


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