I bought the Jaybird freedom earbuds in July, and they were stolen today. I still have the box, the receipt, and I'm wondering if anything can be done to replace them.


1 comment

  • Bruce

    Hello Carmilla,


    I am sorry to hear that your Jaybird Freedom were stolen. 


    You can use the Jaybird app to help locate your earbuds. Find My Buds will show the last location that your earbuds were connected to your phone. Your phone determines location accuracy.


    NOTE: Find My Buds requires location access and uses a small amount of additional phone battery. 


    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html


    Warm Regards,


    Jaybird Customer Experience


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