Smaller eargels

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2 comments

  • Bruce

    Hello Jesska00,

     

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

     

    If you find that the smallest ear tip does not fit you, try this one:

     

    https://www.jaybirdsport.com/en-us/shop/comply-strata-sleeve.html#989-000495

     

    These are specifically designed for Tarah and they are made from Memory Foam so you can squish them and get a comfortable, snug fit.

     

    I also sent you an email on how we will be proceeding further.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • Lmhufnagel

    Hi @jaybird_bruce, I have the same issue, but really don’t want to pay for an additional accessory just because you didn’t make the eargels small enough. You mentioned above you’ll be sending them an email on how you’ll be proceeding further. I’d like to know as well. If you’ll make them in the future with smaller eargels, I’ll return my current ones and wait for that.

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