My Tarah reset isn’t working properly

Comments

4 comments

  • Bruce

    Hello KeighleyReisenauer2718,

     

    Thank you for joining the community and for posting your query. I can definitely help you.

     

    To reset your earbuds, follow the steps below.

     

    1. If applicable, “FORGET” or “REMOVE” your Tarah earbuds in your Bluetooth list of discovered devices.

     

    2. Turn your Tarah earbuds off by holding the middle button until the LED illuminates red and turns off.

     

    3. When your earbuds are powered off, press & hold the middle button for 5 seconds until the LED starts blinking white.

     

    4. While the LED is blinking white, quickly double press the middle button. The LED will illuminate red briefly, and then the LED will start blinking white again.

     

    5. Your earbuds are now reset and ready to pair. Go to your audio device’s Bluetooth menu and select ‘Jaybird Tarah’ to re-pair.

     

    NOTE: When you reset your earbuds, you will lose any saved presets and any saved devices on the paired list.

     

    Feel free to reach back to us via your support ticket or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • KeighleyReisenauer2718
    I’ve seen those instructions, which is why I explicitly said that the reset instructions were not working for me. I need alternate advice. Keighley Reisenauer PhD Cell & Molecular Biology, Baylor | 2021 BS Genetics & Spanish, UW-Madison | 2016 keighleyreisenauer@hotmail.com
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  • Alecs Natanson

    i have the exact same problem

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  • Christopher McAfee

    I figured it out! So when the solid white light comes on, continue to hold for 5 seconds, then it will start blinking and you can double press the button👍

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