What are my options when it no longer takes a charge.

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1 comment

  • Bruce

    Hello Kerbdog,

     

    I am sorry to hear that your Jaybird Freedom Sprint will no longer hold a charge. I can assure that this is not the behavior and performance expected from the product. Please try the suggestions below that can help to resolve the issue of your headset.

     

    • Computers are the best and safest method, as is anything 1 AMP or less.

    • Car chargers produce a much greater power supply and should be avoided.

    • Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2 hours,

    • To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.

    • Avoid charging your headphones after exposure to sweat.

    • Make sure charging port/cradle is clear of any debris.

     

    Feel free to reach out back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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