Freedom Sprint not working.

reneem319

• December 30, 2016 16:40

I purchased these in 2014 at Target but don't have a receipt. They wouldn't turn off even when I held down the power button, so I had to charge them every time  I used them. Now when I try to charge them the red light just blinks. Is there a way to fix them?

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  bbrac

  • December 30, 2016 18:01

  @Renee Malcolm Have you tried any other usb cords? If not I can send one. 

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  reneem319

  • December 30, 2016 18:18

  Yes I tried a second charger. Same issue. Thanks!

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  bbrac

  • January 03, 2017 19:43

  @Renee Malcolm I am sorry to hear that, please fallow the link below and send an email, chat or call into our center and we can look into a warranty exchange. 

   

  http://www.jaybirdsport.com/support/

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