I HAVEN'T RECEIVED MY TRACKING NUMBER. BEEN WAITING FOR IT SINCE MONDAY! I CALLED AND EMAILED SUPPORT.

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james cuenca

• January 11, 2018 00:11

The right earbud on my freedom 3’s stopped working. I was wondering if there was warranty or if I could send them back for repair?

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  Romil Español

  • January 16, 2018 22:59

  Hi jmagnificient,

   

  Thank you for posting here in support community. I am sorry to hear that you still not received a tracking number from your order. To have the accurate update from your order, I highly suggest that you must contact our support team for further assistance. You can reach them via Chat, Email or Phone at https://jaybirdsport.com/en-us/support.html

   

  Feel free to post back in the event that you need further assistance.

   

  Best Regards,

  Jaybird_Axel

  Jaybird Customer Experience

  #PowerYourPassion

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