Earbud pack replacement



  • LawrenceMimun5899

    Same situation... where do we reorder the earbud pack replacement???

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  • Logi_Bruce

    Hello emily7278 and LawrenceMimun5899,


    Thank you for joining the community and for posting your query. I can definitely help you with this one.




    Please clean ear tips regularly of dirt and wax buildup.


    To clean, remove ear tips from earbuds, then gently wipe away dust and oil with a dry cloth, and/or use warm water and mild soap to remove buildup. Completely dry before reattaching.


    Before charging, ensure your buds (and charge case if applicable) are completely dry of sweat and water.


    Feel free to reach out back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html


    Warm Regards,


    Jaybird Customer Experience


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