Why have my Freedom buttons have stopped working?



  • Bruce

    Hello saffashawn,


    I am sorry to hear about what happened to your Jaybird Freedom and its buttons.


    I've sent you an email with details on how we will proceed with this one.


    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.



    Jaybird Customer Experience


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  • Shawn Cowdrey
    Hey Mate I completely missed this email as it went to spam. Thank you for getting back to me. Please help get these headphones back in action and me back in the gym ?... okay, the headphones probably aren't the main reason there, but I do want to use them. Kind regards SHAWN COWDREY Mobile AUS +61 (0)47 4915 189 Mobile RSA +27 (0)74 1434 100 shawncowdrey@hotmail.com
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