Why my Jaybird Feedom keeps on disconnecting from my music devices even when the headphone and the devices are full charged?



  • Logi_Bruce

    Hello allenlee,


    I am sorry to hear that your Jaybird Freedom keep disconnecting. This is not the quality we're expecting from our product..


    I've sent you an email with details on how we will proceed with this one.


    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.



    Jaybird Customer Experience


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  • Jessyj177
    • Im having the same problem. It's not my devices as it does the same with 3 different devices so it's obviously the jaybirds?. Not what I expect from such a pricey product. Can you send me a fix please?
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