My right earbud stopped working on my Jay bird run

Comments

3 comments

  • Bruce B.

    Hello Smallenberger95678,

     

    I am sorry to hear that your Jaybird Run right bud stopped working. This is not the quality we're expecting from our product.

     

    Kindly try using a different power source/charger and/or a different USB cable. A pulsing green LED on each side means it is charging, solid green light when fully charged. It is recommended to use 5V/500mA-1A charger for 3 hours only.

     

    It would also help to ensure that the lid of the charging case is securely closed and the charger ports and prongs align accordingly and are free from debris. 

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • Leslie Schechtman

    My right Jaybird RUN earbud does not have audio. The left earbud works and the right is charged. Both soft and hard resets have corrected the problem. What is the solution?

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  • Leslie Schechtman

    * both soft and hard resets have NOT corrected the problem

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