So I have a big run coming up in less than two weeks and my X3s won't charge anymore. I've tried the eight button reset method. I've swapped out the USB cable. I've ONLY used my computer to charge them. I've only charged them well after a previous run.
When they stopped working the charge was low, but not completely dead (less than 20%). Plug them into the USB port on my computer, it lights up red, and will never turn green. Even when they have been charging for more than the 2.5 hours I can't even power them on.
I see a lot of people have this issue. Is there a defect with this model? I never had an issue with my X2s other than they don't hold a charge for very long anymore and they are a couple of years old. They won't last long enough on a single charge for my upcoming run though.
I can't return the X3s to Best Buy and even if I'm given a new pair they won't be here in time for my race. I'm very upset. Please tell me how I can exchange these lemons. Thanks.
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