The left earbud in my x3s has stopped working, anyone know a quick fix?

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  • Logi_Bruce

    Hi AidanCM,

     

    I am sorry to hear that you are having audio issues with your Jaybird X3's left earbud. This is not the performance nor quality we expect from our products. 

     

    I included factory reset instructions that might help solve this issue:

     

    1.Make sure your buds are powered off.

    2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green. 

    3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset. 

     

    To ensure a premium music and sound experience, we introduce a small latency. The amount of latency can differ based on your operating system and video streaming app.

     

    Feel free to reach out back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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