Battery don’t charge up to 100% after use it may go up to60%or sometime 40%even after overnights put in it charging case

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  • Logi_Bruce

    Hello ZackHan,

     

    I am sorry to hear that you are experiencing battery issues with your Jaybird Run. Let me provide you suggestions we recommend users to prevent this issue from happening.

     

    • Computers are the best and safest method, as is anything 1 AMP or less.

    • Car chargers produce a much greater power supply and should be avoided.

    • Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,

    • To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.

    • Avoid charging your headphones after exposure to sweat.

     

    Also, ensure that the lid of the charging case is securely closed and the charger ports and prongs align accordingly. You will be able to know if the buds are charging by looking at the LED lights on the case. If the headset is properly charging, all 3 LEDs should blink slowly.

     

    Feel free to reach out back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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