My name is Jay Swieringa. I am in your system. I have a replacement pair of X2’s that just died. How do I get a replacement pair sent to 2715 Lincoln Ave NW, Grand Rapids, MI 49544???



  • respa

    Hi Fordguy,


    Thank you for posting here in the community. I am sorry to hear that your Jaybird X2 is not powering on. This is not we expect from our product and I am here to help you out.


    Let me create a case for you and rest assured that you will be taken care of.


    Feel free to reach us back by replying to this post or contacting our other support channels at


    Best Regards,


    Jaybird Customer Experience


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  • Fordguy

    Thank you!!! - Please let me know if you need me to do anything to expedite this.....

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