My charging case won't charge. Could it be defective?


1 comment

  • respa

    Hi Kelle,


    Thank you for posting here in the community. I am sorry to hear that your Charging case is not charging. This is not what we expect from our product and I'll be glad to help you out.


    Let me create a case for you and rest assure that this will be taken care of.


    Feel free to reach us back by replying to this post or contacting our other support channels at


    Best Regards,


    Jaybird Customer Experience


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