When taking my ear buds out of the charging unit, and putting them in my ears, after they connect the start doing a steady beeping noise..

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1 comment

  • respa

    Hi Bradley87,

     

    Thank you for posting here in the support community. I am sorry to hear that you're having issues with Jaybird RUN. I'll be glad to help you out with your concern.

     

    To hard reset your right earbud:

     

    1. Turn off your right earbud by pressing the right multifunction button for 3 seconds.

    2. With your right earbud off, press and hold the right multifunction button for 6 seconds until the LED flashes green.

    3. Double press the right multifunction button. The LED will flash orange and the earbud will turn off. Your earbud has now been reset.

     

    Feel free to post back in the event that you need further assistance.

     

    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion

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