I have Latest earbuds RUN, Issue is during Phone call sound comes only from Right EarBud but not from Left Earbud?


1 comment

  • respa

    Hi Sheem,


    Thank you for posting here in support community. I would like to inform you that the phone audio is only present on the right earbud due to the audio transparency feature. The call audio will be played via the right side, and your own background noise/voice will come through the left side


    This is to give the you an idea of what the background/audio of their own voice sounds like so if they are in too noisy of an environment you'll be able to move/adjust so the person on the other end of the call can hear them.


    As soon as the call ends the audio transparency turns off and the headphones go back to normal.


    Feel free to post back in the event that you need further assistance.


    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html


    Best Regards,


    Jaybird Customer Experience


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