It has been about a month. I sent in defective RUNS. Jaybird received them and sent an acknowledgement about receiving them. I was told that the warranty exchange was approved.

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  • drumiel

    So, now I find out that JAYBIRD sent me a second set of X3's. The agent now said that they will update me about the RUNS (warranty replacement) after I return the X3's (second set). They made the mistake, and now I must wait even longer. It's hard to understand what is going on. All I want are a working set of RUNS (warranty replacement).

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