Is customer service run by a computer program or a human being. I asked a question and after a week I got a reply that was written in a way where my question wasn't even read.


1 comment

  • respa

    Hi kumarpr227,


    Thank you for posting here in support community. Let me provide the authorized re sellers for your region.


    • Amazon China
    • Apple Inc.
    • Beijining Zhong Heng
    • Chengdu Tian Cheng Yi (Tmall & Wholesale)
    • Guangzhou Lian Chen
    • Guangzhou Zhen Ga ( Tmall)
    • ifusion(LRT)
    • Kunshan Peide
    • Shanghai Bao Ke Si (Tmall)


    Here's the link for your reference.




    Feel free to post back in the event that you need further assistance.


    You can also reach us via other channels at


    Best Regards,


    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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