Previously, both earbuds will turn on automatically after opening the charging case. Right now, only the right earbud turns on automatically. Appreciate the advise.


1 comment

  • respa

    Hi sybrant,


    Thank you for posting here in support community. I am sorry to hear that you are having issue with the Jaybird RUN. I can assure that this is not the behavior and performance expected from our product.


    Let me create a support ticket and I will rest assure that you'll be taken care of.


    Feel free to post back in the event that you need further assistance.


    You can also reach us via other channels at


    Best Regards,


    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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