Connection issues with Support. Recommendation on solution or another product?


1 comment

  • respa

    Hi JasonWeaver6739,


    Thank you for posting here in support community. I would like to inform you that the firmware update are having issues with windows. However, we highly suggest you to try the firmware update on Mac and rest assure that it will perfectly work.


    Feel free to post back in the event that you need further assistance.


    You can also reach us via other channels at


    Best Regards,


    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt


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