I can't get any audio from the left ear bud.

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Blucas8105

• October 06, 2017 23:41

I can't get any audio from the left ear bud. It's turning on. I hear it say "power on." I go through the pairing process over and over. The right bud works fine. Nothing out of the left bud. I've tried the reset procedure in the FAQ section 3 times. It's like the 2 buds just won't communicate.

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  respa

  • October 09, 2017 16:53

  Hi Blucas8105,

   

  Thank you for posting here in support community. I am sorry to hear that you are still having a issue with the Jaybird RUN even if you already done the factory reset from the FAQ section. I can assume that this is a hardware failure and I highly suggest you to contact our support team for further assistance.You can reach them via Chat, Email or Phone at https://www.jaybirdsport.com/en-us/support.html

   

  Feel free to post back in the event that you need further assistance.

   

  Best Regards,

  Jaybird_Axel

  Jaybird Customer Experience

  #PowerYourPassion, #RunLikeYouStoleIt

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