Jaybird run noise / no sound after switch songs on player

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1 comment

  • respa

    Hi DanielJP,

     

    Thank you for posting here in support community. We look into all of our feedback to make sure we deliver you and other Jaybird supporters the best experience possible. We wanted to respond with a bit more detail that will hopefully answer your questions.

     

    We're confident our Jaybird supporters will have a great experience with RUN based on extensive athlete and user testing - indoors and out. You should definitely be excited about RUN, because it's an amazing headphone. In addition to this, to get the best possible Bluetooth connection, we recommend following the steps in the FAQ ( https://www.jaybirdsport.com/en-us/run-faq.html#connection )How do I get the best possible Bluetooth connection?

     

    If this does not improve the outcome. We recommend you to do a soft reset (put buds into case and remove). 

     

    Feel free to post back in the event that you need further assistance.

     

    You can also reach us via other channels at https://jaybirdsport.com/en-us/support.html#contact.5550592

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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