One side has no sound, even after factory reset. I would like to start the warranty claim. How shall i proceed?

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1 comment

  • Bruce

    Hi Janice5171,

     

    I am sorry to hear that your Jaybird Freedom 2's bud stopped working. This is not the behavior and performance expected from the product.

     

    I've sent you an email with details on how we will proceed with this one.

     

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

     

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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