Jaybird freedom only works with charging clip.

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2 comments

  • Bruce

    Hi 2os,

     

    I am sorry to hear that your Jaybird Freedom won't properly charge. I can assure that this is not the behavior and performance expected from the product. Please try these suggestions that can help to resolve the issue of your headset:

     

    - Computers are the best and safest method, as is anything 1 AMP or less.

    - Try a different power source/charger

    - Car chargers produce a much greater power supply and should be avoided.

    - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,

    - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.

    - Avoid charging your headphones after exposure to sweat.

    - Make sure charging port/cradle is clear of any debris.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • 2os
    Hi Bruce, Thanks for your response. I tried charging it using my computer but still does not work without the charging clip. One thing i noticed is that when it's charging the light on the main unit is red for a second then suddenly flickers into green and goes back to red again. This happens consistently on both situations (while the clip is charging the main unit and while both clip and main unit are being charged via computer.) It's kinda frustrating because this is the first time i used the unit Since i purchased it. Hope you could help me Thanks On 28 Feb 2019, 1:48 AM +0800, Jaybird Community , wrote:
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