freedom2 Bluetooth connection not function

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2 comments

  • Bruce

    Hi Kleung,

     

    I am sorry to hear that your Jaybird Freedom 2's won't connect via bluetooth. This is not the quality we're expecting from our product.

     

    Here is a list of steps for the Factory Reset:

     

    1.Make sure your buds are powered off.

    2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green.

    3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.

     

    You can further isolate the issue by testing using a different device or a device with a different OS.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • Kleung
    Hi,Thanks for yr reply. The connection with my iPhone is ok, but my Apple Watch still unable to connect. Pls advise. Thanks  Jaybird Community () 在 2019年1月15日 星期二 上午10:37:06 [GMT+8] 寫道: Hi Kleung, I am sorry to hear that your Jaybird Freedom 2's won't connect via bluetooth. This is not the quality we're expecting from our product. Here is a list of steps for the Factory Reset: 1.Make sure your buds are powered off.2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green. 3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.  You can further isolate the issue by testing using a different device or a device with a different OS. Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html Warm Regards,Jaybird_BruceJaybird Customer Experience#PowerYourPassion Hi Kleung,   I am sorry to hear that your Jaybird Freedom 2's won't connect via bluetooth. This is not the quality we're expecting from our product.   Here is a list of steps for the Factory Reset:   1.Make sure your buds are powered off. 2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green. 3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.   You can further isolate the issue by testing using a different device or a device with a different OS.   Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html   Warm Regards, Jaybird_Bruce Jaybird Customer Experience #PowerYourPassion freedom2 Bluetooth connection not function Cannot detect freedom2 earphone thro’ Bluetooth  with my iPhone and Apple Watch; it works so far, but I use a new phone and try to connect, it failed. Pls advise. (p.s. earphones bought ard 3-4 months) Hi Kleung,   I am sorry to hear that your Jaybird Freedom 2's won't connect via bluetooth. This is not the quality we're expecting from our product.   Here is a list of steps for the Factory Reset:   1.Make sure your buds are powered off. 2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green. 3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.   You can further isolate the issue by testing using a different device or a device with a different OS.   Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html   Warm Regards, Jaybird_Bruce Jaybird Customer Experience #PowerYourPassion To change or turn off Jaybird Community email, log in as hkevinleung@yahoo.com.hk. Are notifications about this post getting annoying? Reply to this email with the word " mute". http://www.jaybirdsport.com/
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