Tracking information... Case # 05923337 Was told that i would be sent a UPS tracking number Oct 2nd. It's now the 19th and all emails to customer support go unanswered. This is awesome.

Comments

3 comments

  • respa

    Hi mikeng416,

     

    Thank you for posting here in support community. I am sorry to hear that you still not received a tracking number from your replacement. We’re currently reviewing your case and we’ll make sure you receive a response as soon as possible

     

    Feel free to post back in the event that you need further assistance.

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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  • mikeng416

    So I finally got my tracking information today.. clicked on the UPS tracking link and I see this as my latest update:

     

    10/24/201722:49The receiver had no invoice information for this package and has refused the delivery. / The package will be returned to the sender.

    10/24/20171:03A missing commercial invoice is causing a delay. / The package will be returned to the sender.

    10/24/20170:31A missing commercial invoice is causing a delay.

     

    Amazing..

     

     

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  • RayyanM
    What happened with you're problem I seem to have the missing invoice issue too
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