Why do my Freedoms turn off when I pause music?



  • respa

    Hi elie_k,


    I am sorry to hear that your Jaybird headset is showing "haywire" behavior. This is definitely not what we expect from the product and can safely say that it is hardware related.


    I highly suggest to contact our support team for further assistance. You can reach them via Chat, Email or Phone at https://jaybirdsport.com/en-us/support.html#contact.5550592


    Feel free to post back in the event that you need further assistance.


    Best Regards,


    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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  • elie_k
    I have but no one has answered any of my emails. I even contacted Jaybird on Facebook who told me it's been escalated but I still haven't heard anyone.
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  • Philip Grundstedt

    Elie_k. I know this is 2 years late, but did you get any help from Jaybird?

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