Jaybird Freedom won't turn On?

Comments

3 comments

  • Engelbert

    Hi Pandorious,

     

    It's sad that your Jaybird Freedom will not power ON even though it is fully charged. Instead of a factory reset, let me provide you the steps for the 8 button process that can help resolve the issue.

     

    1. Firmly but quickly press the power button 8 times and then hold for 5 seconds. Repeat 2 times.

    2. When finished, plug the headset into the charger for 2.5 hours and check the color of the LED status lights.

    3. Power ON the device by holding the power button for 10 seconds or more.

     

    NOTE: Most of the time if the headset turns RED, it will charge and function normally again. Make sure to fully charge the headset when the light is red.

     

    Feel free to post back for the results or additional information.

     

    Warm regards,

    Egie

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  • Pandorious

    I have done this several times and it still doesn't work

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  • Engelbert

    Hi Pandorious,

     

    If that's the case, we can safely say that there's a hardware failure on the headset and I suggest that you contact our support team for further assistance. You can reach them via Chat, Email or Phone at https://jaybirdsport.com/en-us/support.html#contact

    Hope this helps.

    Warm regards,

    Egie

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