Freedom wont charge

Comments

3 comments

  • Engelbert

    Hi TT1705,

     

    I'm sad to hear that your Jaybird Freedom headsets have stopped charging. I'll be glad to help you with the concern.

     

    Please try a factory reset that can help resolve the issue with the headset.

     

    1. Firmly but quickly press the power button 8 times and then hold for 5 seconds. Repeat 2 times.

    2. When finished, plug the headset into the charger for 2.5 hours and check the color of the LED status lights.

    3. Power ON the device by holding the power button for 10 seconds or more.

     

    NOTE: Most of the time if the headset turns RED, it will charge and function normally again. Make sure to fully charge the headset when the light is red.

     

    Hope this helps.

     

    Warm regards,

    Egie

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  • jelly876

    hey i have tried factory reset with no change in LED color or charge status what is the next step to take? . Really enjoyed the few uses i had of these headphones and for the price would really like to get them replaced of fixed somehow ?

     

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  • shaec

    did you get an answer? i'm having the same problem and mine are not even a month old :(

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