How to lower power/battery level notification volume

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jujubee

• April 17, 2017 19:26

I own a pair of Jaybird X3s. I like them, but the power on/power off announcement is extremely loud (to the point of it almost being painful) as well as the notification for the amount of battery life left and any other device noises. Lowering the volume on my device does not change the volume of the device announcements. Is there any way to lower the volume for these announcements or turn them off completely? They are very annoying.

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  Engelbert

  • April 19, 2017 15:10

  Hi jujubee,

   

  Thank you for purchasing the Jaybird X3. I'm sad to hear that the audio notifications of the headset did not meet your expectations.

   

  I regret that the headset and its app does not have the option or feature that can lower the volume of the notifications.

   

  I'll be sure to forward your thoughts and insights to the appropriate team here in Jaybird.

   

  Feel free to post back for any other concerns or questions.

   

  Warm regards,

  Egie

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  PiggiePasta

  • January 11, 2018 20:17

  Hi, I also have the same problem - the announcement is way too loud. It would be great if it could be adjusted via the app. Thanks!

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  KieranB

  • February 15, 2018 00:47

  Same problem. Scares the s*** out of me every time. Love the product but I wouldn't consider upgrading if I knew there next gen had the same issue.

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  HL147105

  • February 18, 2018 00:27

  I've been complaining about this issue since about a year ago. They say the same BS every time. No, they won't fix it.

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  Joanneupstairs

  • June 04, 2019 03:27

  Same thing with the Freedom buds. I bought these to sleep with so I can drown out my husband's snoring and then I get woken up by the damn battery notifications! 😡

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  Myk Martinez

  • October 06, 2019 10:27

  In this day and age this is such poor design and customer service. I will not upgrade to another pair from this company for that reason. That’s a sad statement because the earphones sound great and are a quality build. But I agree with the customers above. The volume of the warnings Scares the hell out of me.... you really can’t fix this? How about send us all a free upgrade with the problem solved? 

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  Vic

  • September 10, 2020 15:35

  3 years later and they still didn’t fix this. Well THAT‘S great customer service I’d say 👍🏻

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