MySound App says Blueetooth no activated evend when X3 are connected to Iphone

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  • respa

    Hi Eudevigo,

     

    Thank you for posting here in support community. I am sorry to hear that you are having issues between Jaybird app and to your iPhone 7. I'll be glad to help you out with your concern.

     

    Try these steps below

     

    Turn off and turn on Bluetooth again in the 'Control Center' (NOT in the 'Settings'). The Bluetooth button is the one at the top left of screen. You can get to the Control Center by swiping up from the bottom of the screen (swipe down from top right on iPhone 7).

     

    Feel free to post back in the event that you need further assistance.

     

    You can also reach us via other channels at https://jaybirdsport.com/en-us/support.html#contact.5550592

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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