My jay bird freedom won't connect well with Bluetooth without the charge



  • Madi

    Hi there,


    We recommend that you try a hard reset on your Freedoms to solve this issue. Here is how you can reset the buds:


    Get the Freedoms into pairing mode, by powering them on and holding the power button until you see the LED flashing red/green. 


    Now double tap the power button, then buds will power off and they are now reset. 


    You will need to delete the Freedoms from your Bluetooth profile and then repair them to your music device. 


    Let us know if this works for you!

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  • Simon15
    Yes thank you very much
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