Hi! Unfortunately, the bass has disappeared. Reset does not fix the problem. Can you replace them?
Hello I bought this jay birds on November I believe the battery is no longer charging
is there a way to fix this or do I need to replace them
Serial number 1750SD101DF8
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Hello Orfeus,
Thank you for joining the community and for posting your query. I can definitely help you with this one.
Please confirm if you can replicate the issue with a different app, device or a device with a different OS.
Also, please check if you made changes to your phone/music device.
Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
Warm Regards,
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassion
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