Unable to turn off Bluebuds, volume/power buttons don't work

Comments

2 comments

  • Bruce

    Hello gregtoyama3227,

     

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

     

    I suggest to let the buds drain, then charge them. From an off state, you can also reset them by following the instructions found here:

     

    https://www.jaybirdsport.com/en-us/faq.html

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

  • gregtoyama3227

    I let the battery drain and then recharged them until the green light came on. I then tried to power them on so I could get them in pairing mode but apparently my power button is no longer working either as I couldn't turn them on. I guess now I need a solution how to power them on, any ideas?

     

    Thanks

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