Unable to turn off Bluebuds, volume/power buttons don't work



  • Logi_Bruce

    Hello gregtoyama3227,


    Thank you for joining the community and for posting your query. I can definitely help you with this one.


    I suggest to let the buds drain, then charge them. From an off state, you can also reset them by following the instructions found here:




    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html


    Warm Regards,


    Jaybird Customer Experience


    Comment actions Permalink
  • gregtoyama3227

    I let the battery drain and then recharged them until the green light came on. I then tried to power them on so I could get them in pairing mode but apparently my power button is no longer working either as I couldn't turn them on. I guess now I need a solution how to power them on, any ideas?



    Comment actions Permalink

Please sign in to leave a comment.