How can I claim warranty.

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2 comments

  • Logi_Bruce

    Hello Pedro7792,

     

    I am sorry to hear that your Jaybird X3 does not turn on. This is not the quality we're expecting from our product.

     

    I've sent you an email with details on how we will proceed with this one.

     

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

     

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • Pedro7792
    Thank you. I really appreciate the response.  Sent via the Samsung Galaxy Note9, an AT&T 4G LTE smartphone -------- Original message --------From: Jaybird Community Date: 11/23/18 10:16 PM (GMT-06:00) To: p.montoya49.3@gmail.com Subject: Jaybird_Bruce answered you: How can I claim warranty. @media only screen and (max-device-width: 480px) { html { -webkit-text-size-adjust: 100%; } table.container { width: 100% !important; } .hidden-for-mobile { display: none !important; } .callToAction, .callToAction td, .footer { font-size: 12px !important; } .button .text { font-size: 12px !important; } .defaultIndentation { width: 10 !important; } .text { font-size: 12px !important; } a.button { width: 96 !important; } a.buttonWide { width: 118 !important; } a.buttonAuto { padding-left:1em !important; padding-right:1em !important;} a.button, a.buttonWide, a.buttonAuto { height: 23 !important; line-height: 23px !important; border-radius: 4px !important; -webkit-border-radius: 4px !important; -moz-border-radius: 4px !important; } td.buttonWrapper { width: 98 !important; height: 23 !important; } img { display: inline !important; } .circle { border-radius: 50%; clip-path: circle(50px at center); } .square { border-radius: 10%; clip-path: circle(10px at center); } } @media only screen and (min-device-width: 600px) { table.container { width: 600px !important; } } @media screen { @font-face { font-family: 'Salesforce Sans'; font-style: normal; src: local('Salesforce Sans'), local('SalesforceSans'), url(https://support.jaybirdsport.com/fonts/SalesforceSans/SalesforceSans-Regular.woff) format('woff'); } } a, a:visited { color: #015BA7; text-decoration:none; } img { display: block; } .preheader { display: none !important; } table { border-collapse: collapse; mso-table-lspace: 0px; mso-table-rspace: 0px; } Hello Pedro7792,   I am sorry to hear that your Jaybird X3 does not turn on. This is not the quality we're expecting from our product.   I've sent you an email with details on how we will proceed with this one.   The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.   Jaybird_Bruce Jaybird Customer Experience #PowerYourPassion             Jaybird_Bruce (Teletech) Hello Pedro7792, I am sorry to hear that your Jaybird X3 does not turn on. This is not the quality we're expecting from our product. I've sent you an email with details on how we will proceed with this one. The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399. Jaybird_BruceJaybird Customer Experience#PowerYourPassion   View/Answer   or reply to this email             Original post       Pedro7792 asked a question. Thursday, November 22, 2018 3:28 AM How can I claim warranty.Bought my JB x3s 3/26/18 . Minimal use and now they won't turn on . Started with saying fully charged then died in less than 20 minutes. Now just won't turn on. No lights ...nothing. I really need these. Saved up for months to buy these after having good reviews on YouTube . TIA. ?   20181120_151149    Download (jpg)               Jaybird_Bruce (Teletech) Hello Pedro7792, I am sorry to hear that your Jaybird X3 does not turn on. This is not the quality we're expecting from our product. I've sent you an email with details on how we will proceed with this one. The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399. Jaybird_BruceJaybird Customer Experience#PowerYourPassion Saturday, November 24, 2018 4:16 AM                 You're receiving emails when someone "Comments on my posts."   To change or turn off Jaybird Community email, log in as p.montoya49.3@gmail.com.   Are notifications about this post getting annoying? Reply to this email with the word " mute ".   http://www.jaybirdsport.com/        
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