I have my bluebuds X and the bottom for the volume up it's doing the same features that middle buttom so I can't volume up my device and cant change the songs, I try to reset it but doesn't work because it urns the device off. What should I do?

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  • Logi_Bruce

    Hello Cristian music,

     

    I am sorry to hear about what's happening to your Bluebuds X's controls. This is not the behavior or performance that we expect from our product.

     

    I sent you an email and I will provide you details on how we will proceed.

     

    Feel free to reach back to us via your support ticket or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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