Buttons not reponsive

Comments

4 comments

  • Logi_Bruce

    Hello marcelakopko,

     

    I am sorry to hear that your Bluebuds X buttons do not work. This is not the behavior or performance that we expect from our product.

     

    I sent you an email and I will provide you details on how we will proceed.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • marcelakopko

    Hi! I dont have the warranty anymore and I'm from Brazil.

    I'll be in New York between 10 and 17 september.

    Do you know if I can take it to some assistance or something like that?

     

    Thanks!

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  • marcelakopko

    Hi. I received an email that my problem was solved, but it's not true.

    There are any assistance where I can take my phone in New York?

    I'll be there for only one week.

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  • Logi_Bruce

    Hi marcelakopko,

     

    Thank you for your update. Please check your email once more.

     

    Feel free to reach back to us via your support ticket or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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