my right headphone stopped working but the left one is still working i tried a factory reset but still would not work

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  • Logi_Bruce

    Hello Danry12345,

     

    I am sorry to hear that your Jaybird X3's right earbud does not produce sound. This is not the behavior or performance that we expect from our product.

     

    Please expect an email from us and provide you details on how we will proceed.

     

    Feel free to reach out back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • Danry12345

    so when will the email be sent

     

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  • Danry12345
    so how will i fix my jaybird x3? please help  ,Danry1234
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