Amazon sold a used Jaybird x3 to me? Or it's Jaybird's fault?

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  • respa

    Hi Kenlkf,

     

    Thank you for posting your concern here in the community. I would like to inform you that the Medium tips and fins of the Jaybird X3 is already attached on the headset when you're going to open the package. If you're having issues with the accessories, we can provide a one time accessory replacement just contact our support team and rest assured that you will be taken care of.

     

    Feel free to post back in the event that you need further assistance.

     

    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion

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