Problems getting Siri to work

Comments

2 comments

  • respa

    Hi saxallday,

     

    Thank you for posting here in support community. I am sorry to hear that the Siri wont work with the Jaybird X3. No worries, I guarantee you a 100% assurance that this is not the way our product goes

     

    Here are some tips we strongly recommend that can help with your concern

     

    - Perform a factory reset

     

    1. Turn headphones off.

    2. Put headphones into Pairing mode by holding the middle button for 6-8 seconds until it says "Searching for your Music Device" and the headphones to flash red and green.

    3. Once in Pairing Mode, push the middle button twice and wait for the lights to flash red and turn off. 

    4. Delete or "Forget" the headset profile from the Bluetooth list of the mobile device. 

    5. Put headphones back into pairing mode and connect them to your device. 

    6. Test the headset afterwards.

     

    Feel free to post back in the event that you need further assistance.

     

    You can also reach us via other channels at https://jaybirdsport.com/en-us/support.html#contact.5550592

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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  • saxallday
    Did not fix the problem. I hold the button until I hear a beep, then let go. Music keeps playing. I bought them less than 2 weeks ago so I hope the store will replace. So you suggest that or is there some other idea.
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