X3 lost charger

Comments

17 comments

  • respa

    Hi RD710146,

     

    Thank you for posting on our support community and we are sorry to hear that you lost the charging clip for your Jaybird headset. Let me provide you the available options on how to get a replacement Jaybird X3 Charger / Accessory pack.

     

    Option 1: Go to our website and purchase the Jaybird charging clip. For the Jaybird X3, you will need to purchase the accessory pack [https://jaybirdsport.com/en-us/shop/x3-pack.html#991-000191] because the charging clip is not available individually.

     

    Option 2: Request for a replacement charging clip from our support team. You can reach them via Chat, Email or Phone at https://jaybirdsport.com/en-us/support.html#contact.

     

    Hope this helps.

     

    Best regards,

    Jaybird_Axel

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  • ny2jack

    This happened to me as well, I am at Singapore, Kindly provide me the available options on how to get a replacement Jaybird X3 charger / Accessory pack as well, thanks.

     

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  • rdavo

    Thanks for the info. Be warned that on Amazon a similar product right now costs a whopping 39.99. Through this way it is only 9.99.

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  • Brit.b

    After a great deal of searching I found this $5 charger locally in NZ ....for an price gouging $55 nzd with shipping ($40 usd)! I then shipped another one via a You Shop transfer from the USA, but they would not send it since they said this USB converter had a battery....which it does not. Jaybird would not answer my dozen emails (over 2 weeks) asking them to inform the postal company that it does not have a battery.. Keep away form this product.

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  • AS12

    Brit.b, where do you find it in NZ? I'm also in need of one and haven't been able to find anyone that stocks it here.

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  • Brit.b

    PB tech advertises the entire accessory pack for a reasonable price. I ordered one. They said it would take a week to get here. A week later I called them and they said it would take at least another 3 weeks to arrive.

     

    My son is in the USA, but he's returning here in 10 days. So I canceled the PB tech order, and then ordered 2 accessory packs directly from Jaybird in the USA to send to his US address so he can bring them with him. (Jaybird will no longer send to NZ.)

     

    But PB tech might be the best bet. They may even have them in stock now, and they are much more reasonable than Noel Lemming who sell the charger only for $50 nzd, plus shipping. And they also are shipping it in for overseas - so it could take weeks to get to NZ.

     

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  • AS12
    Thanks for that. PB Tech says they're out of stock unfortunately but will keep looking.
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  • echo24

    holla ,i want to order x3 charger .can you ship it here in dubai ?

     

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  • echo24

    please i really need that charger :'(

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  • Behöver ny laddare

    Hi, I need to replace my lost charger as well.

     

    All I found was the below link, but the "clip" doesn't look like the charger I've lost. No cord etc. Can you charge by only have the X3s + "1 charging clip"? Or do I need to get the whole charger elsewhere?

     

    https://www.jaybirdsport.com/en-us/shop/x3-pack.html?t=1510576741467&searchQuery#991-000194

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  • Andytraub

    Looks like they're out of stock and I don't see an option on Amazon :( https://jaybirdsport.com/en-us/shop/x3-pack.html#991-000194

     

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  • Asshole
    CANT EVEN BUY THE ACCESSORY PACK. So ridiculous, I had quite few fellow gym friends who were going to buy them for the excellent range and the accessories (earbuds and clips). I told them to spend the money on beats, because if you can lose a penny you can lose this charging clip. Terrible customer support and now I have a 125$ pair of headphones that are useless to me. Going to get a set of beats now.
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  • rmaulanay

    Same issue, I also lost this tiny thing and now this X3 is USELESS..., a very big regret buying this earphones.

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  • BobFather

    It appears there out of stock - But select a different color than the first one pictured and they have plenty of them.?

     

    https://jaybirdsport.com/en-us/shop/x3-pack.html#991-000194

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  • Brit.b
    Best, Brit
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  • VictorSam

    Also impossible to buy it in the UK without paying ridiculous delivery charge from the US.

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  • Brit.b
    Please don’t send these emails to me! Best, Brit
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