Power button stuck

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Ricky Wong

• May 26, 2019 16:06

Power button is stuck.... it turns on and attempts to pair music device until battery dies. Unable to hard reset, not sure if the volume buttons have errors either. How to fix this please? Thanks

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  Bruce

  • May 27, 2019 22:54

  Hello JAYBIRD_Ricky,

   

  I am sorry to hear about what happened to your Jaybird X2's power button.

   

  I've sent you an email with details on how we will proceed with this one.

   

  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

   

  Jaybird_Bruce

  Jaybird Customer Experience

  #PowerYourPassion

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