I am unable to reset my X2's. The buttons don't let me control the volume and pause / forward features. I've tried to reset with no luck. I haven't been able to reset and see the orange indicator light. Please help..



  • Bruce

    Hi Chadruns,


    I am sorry to hear that your Jaybird X2's buttons stopped working.


    I've sent you an email with details on how we will proceed with this one.


    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.



    Jaybird Customer Experience


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  • Chadruns
    I'm all set as they reset on their own after being powered down completely twice. Do you offer any discounts or incentives on the new earbuds or X2s? thx Chad
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