Is it possible to repair the diaphragm of freedom f5?

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heda

• December 12, 2018 17:30

Bought a pair of x2 headphones less than a year ago from Best Buy. Have used them on average once a week. Noticed the battery life got much shorter the last couple uses. I always let them go to full charge and to full dead. Went to turn them on last week and they just made a buzz sound and no longer will stay on. If I charge them the light only stays on for about 2 seconds. Who do I have to contact to get these replaced? Why doesn’t the jaybird websire have a phone number to talk to a human?

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  Bruce

  • December 13, 2018 23:58

  Hi heda,

   

  Thank you for joining the community and for posting your query. I can definitely help you with this one.

   

  I've sent you an email with details on how we will proceed and to get more information.

   

  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

   

  Jaybird_Bruce

  Jaybird Customer Experience

  #PowerYourPassion

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