How to turn on/off x2

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Dpreecs

• November 17, 2018 15:06

How to turn on/off x2

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  Bruce

  • November 20, 2018 00:41

  Hi Dpreecs,

   

  I am sorry to hear that your Jaybird X2's won't turn on or off. This is not the quality we're expecting from our product.

   

  Here is a list of steps for the Factory Reset:

   

  1.Make sure your buds are powered off.

  2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green.

  3.Hold both volume buttons for eight (8) seconds. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.

    

  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

   

  Warm Regards,

  Jaybird_Bruce

  Jaybird Customer Experience

  #PowerYourPassion

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