Bluetooth connection will not recognize earphones.


1 comment

  • Bruce

    Hi Kkkzjz,


    I am sorry to hear that you are experiencing a pairing issue with your Jaybird X2's. This is not the quality we're expecting from our product.


    Please isolate the issue further by testing using a different device or a device with a different OS. Thank you.


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


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